Malaysia Airlines wins big at World MICE Airline Awards 2026

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Airline secures its first global and Asia MICE awards, backed by strong on-time performance

Mumbai: Malaysia Airlines has been named the World’s Best MICE Airline 2026 and Asia’s Best MICE Airline 2026 at the World MICE Awards, marking its first wins in both categories.

The airline received the awards at the World MICE Awards gala at Princess Grand Jamaica on October 12, 2026. The recognition highlights the airline’s role in serving the meetings, incentives, conferences and exhibitions (MICE) segment and its partnerships across business events and corporate travel.

Bryan Foong, Chief Executive Officer of Airline Business at Malaysia Aviation Group (MAG), said the recognition marked an important milestone for the airline as it continues to improve its services and strengthen relationships with travel trade partners.

He said the group remained focused on delivering reliable, seamless travel experiences through Malaysian Hospitality, deepening collaboration, and achieving sustainable growth.

Malaysia Airlines and MAG have also received recognitio n in other categories. MAG’s Global Contact Center received the Prestige Recognition for Top CX Performance at the Contact Center Association of Malaysia Industry Excellence Awards 2026. Malaysia Airlines won the Grand Prize in the Airline Category at The Best Brand Chosen by Consumers 2026, organised by JoongAng Ilbo in South Korea, and the Outstanding Airline Brand of the Year award at the Business Focus Awards 2026 in Hong Kong.

The airline reported an average year-to-date on-time performance of 91.70 per cent, reaching 94.16 per cent in September 2026. The company said operational reliability remained central to its efforts to improve customer experience.

These developments support MAG’s Long-Term Business Plan 3.0, which aims to place Malaysia Airlines among the world’s top 10 airlines by 2030. The plan focuses on investments in products, fleet, network, operations, and customer experience to strengthen competitiveness and support long-term growth.